Privacy Policy

Last Updated: January 2024

At Professional Workwear Store (workwearsalestore.com), we take your privacy as seriously as we take the quality of our Carhartt workwear. Just as Carhartt products are built to protect hardworking professionals on the job, our privacy practices are designed to safeguard your personal information with the same level of reliability and durability.

1. Information We Collect

We collect information that helps us serve hardworking professionals like you:

• Personal Information: Name, email address, shipping address, and phone number when you place an order
• Payment Information: Credit card details (processed securely through our payment partners) or PayPal account information
• Order History: Products you’ve purchased, including Carhartt workwear and accessories
• Technical Data: IP address, browser type, device information, and browsing behavior
• Communication Records: Correspondence with our support team

2. How We Use Your Information

We use your data to provide the same reliability in our service that Carhartt builds into their workwear:

• Process and fulfill your orders for Carhartt jackets, pants, accessories, and other workwear
• Provide customer support and respond to your inquiries
• Send order confirmations, shipping updates, and transaction records
• Improve our website and product offerings based on customer preferences
• Prevent fraud and enhance security measures
• Comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We treat your information with the same discretion that professionals expect:

• Payment Processors: We share payment information with PCI-compliant partners like Visa, MasterCard, JCB, and PayPal to complete transactions
• Shipping Partners: We provide necessary shipping information to delivery services to get your workwear to job sites worldwide
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of merger or acquisition, customer information may be transferred to the new owners

We do not sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your data with the same toughness that Carhartt builds into their workwear:

• Secure Storage: Your data is stored on protected servers with limited access
• Encryption: We use industry-standard SSL technology to encrypt sensitive information
• Payment Security: We partner with PCI-compliant payment processors and never store complete payment details on our servers
• Data Retention: We retain personal information only as long as necessary for business purposes or as required by law
• International Transfers: As we serve customers globally, your data may be processed in various locations with adequate protection

5. Your Rights and Choices

You have control over your personal information:

• Access and Update: You can review and edit your account information through your profile
• Data Portability: You can request a copy of your personal data in a readable format
• Deletion: You may request deletion of your personal information, subject to legal requirements
• Marketing Communications: You can opt-out of promotional emails at any time
• Account Closure: You can request to close your account by contacting our support team

6. Cookies and Tracking Technologies

We use technologies that help us provide efficient service to busy professionals:

• Essential Cookies: Required for basic site functionality and secure checkout
• Analytics Cookies: Help us understand how customers use our site to improve your experience
• Preference Cookies: Remember your settings and preferences
• Advertising Cookies: Show you relevant Carhartt products you might be interested in

You can control cookie settings through your browser, though this may affect site functionality.

7. International Data Transfers

Since we ship Carhartt workwear worldwide (excluding some parts of Asia and remote areas), your data may be transferred internationally. We ensure adequate protection through standard contractual clauses and other safeguards.

8. Children’s Privacy

Our Carhartt workwear is designed for professionals, and our services are not intended for children under 16. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this policy to reflect changes in our practices. We’ll notify you of significant changes and always display the latest version on our website.

10. Contact Us

Just as Carhartt workwear is built to withstand tough conditions, our privacy practices are designed to protect your information with maximum security and reliability.