Term and Conditions

Last Updated: January 2024

1. Acceptance of Terms

By accessing and using workwearsalestore.com (the “Site”), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our Site or services.

2. About Our Store

2.1 Professional Workwear Store

We specialize in providing durable, high-quality Carhartt workwear and accessories to hardworking professionals worldwide. Our product range includes:

• Carhartt Outerwear (Coats, Jackets, Vests)
• Work Pants, Jeans, and Overalls
• Shirts and Sweatshirts
• Headwear and Accessories
• Work Uniforms and Safety Gear

2.2 Target Customers

Our products are designed for professionals who require reliable, durable workwear that can withstand demanding job sites and conditions.

3. User Obligations and Responsibilities

3.1 Account Information

You are responsible for:

• Providing accurate and complete registration information
• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Promptly updating your personal information when necessary

3.2 Prohibited Activities

You agree not to:

• Use the Site for any illegal purpose or in violation of any laws
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the Site
• Use any automated means to access the Site without our permission
• Misrepresent your identity or provide false information

4. Products and Services

4.1 Product Descriptions

We strive to provide accurate descriptions and images of all Carhartt products. However, slight variations in color or appearance may occur due to monitor settings and photographic lighting.

4.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product without notice.

4.3 Professional-Grade Quality

Carhartt products are manufactured to meet the highest standards of durability and performance for professional work environments.

5. Orders and Payment

5.1 Order Processing

All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.

5.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

5.3 Pricing and Taxes

All prices are listed in US dollars. Customers are responsible for any customs duties, taxes, or import fees applicable in their country.

5.4 Order Cancellation

Orders may be cancelled within 24 hours of placement, provided they haven’t entered the processing stage. Contact us immediately at [email protected] for cancellation requests.

6. Shipping and Delivery

6.1 Shipping Methods

We offer two shipping options:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)

6.2 Shipping Areas

We ship globally, excluding some Asian countries and remote regions. Contact us to confirm shipping availability to your location.

6.3 Delivery Responsibility

Once the package is handed to the carrier, responsibility for the shipment transfers to the customer. We are not liable for delays caused by shipping carriers or customs processing.

7. Returns and Exchanges

7.1 Return Timeframe

We accept returns and exchanges within 15 days from the date you receive your items.

7.2 Return Conditions

To be eligible for return or exchange, items must be:

• In original, unworn condition
• With all original tags attached
• In the original packaging
• Free from any stains, odors, or damage

7.3 Non-Returnable Items

For health and safety reasons, the following items cannot be returned or exchanged:

• Carhartt Underwear (all types)

These items are final sale due to their personal nature, consistent with industry standards for hygiene and safety.

7.4 Return Process

Follow these steps for returns or exchanges:

1. Email us at [email protected] with your return request
2. Receive Return Merchandise Authorization (RMA) number
3. Package items securely with original packaging
4. Ship to: Professional Workwear Store, 8409 Gullane Court, Pasadena, US 21122

7.5 Refund Information

Refunds are processed within 3-5 business days of receiving your return. Standard shipping fees ($12.95) are non-refundable.

8. Intellectual Property

8.1 Copyright

All content on this Site, including text, graphics, logos, and images, is the property of Professional Workwear Store or our suppliers and is protected by international copyright laws.

8.2 Trademarks

Carhartt® is a registered trademark of Carhartt, Inc. Our use of Carhartt trademarks is for descriptive purposes only and does not imply endorsement.

8.3 License to Use

We grant you a limited, non-exclusive, non-transferable license to access and make personal use of this Site.

9. Limitation of Liability

9.1 Product Use

While Carhartt products are designed for durability, Professional Workwear Store shall not be liable for any injuries, damages, or losses resulting from product use. Users are responsible for ensuring products are appropriate for their specific work conditions.

9.2 Website Operation

We are not liable for any damages arising from:

• Website downtime or technical issues
• Errors in product descriptions or pricing
• Delivery delays beyond our control

9.3 Maximum Liability

Our maximum liability to you for any claim relating to these Terms or your use of the Site shall not exceed the amount you paid for the products in question.

10. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Please refer to our separate Privacy Policy for detailed information about how we collect, use, and protect your data.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site constitutes acceptance of the modified terms.

13. Contact Information

14. Our Commitment

Just as Carhartt workwear is built to withstand the toughest job sites, our Terms and Conditions are designed to be straightforward and reliable—because hardworking professionals deserve nothing less than complete transparency and professional service.